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Tuesday, October 3, 2023

Consumer protection_Supreme Court_burden to prove_highly disputed questions of facts

 

12. The proceedings before the Commission being summary in nature, the complaints involving highly disputed questions of facts or the cases involving tortious acts or criminality like fraud or cheating, could not be decided by the Forum/Commission under the said Act. The “deficiency in service”, as well settled, has to be distinguished from the criminal acts or tortious acts. There could not be any presumption with regard to the wilful fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of performance in service, as contemplated in Section 2(1)(g) of the Act. The burden of proving the deficiency in service would always be upon the person alleging it. 


13. In the instant case, respondent-complainant having miserably failed to discharge his burden to prove that there was a deficiency in service on the part of the employees of the appellants-bank within the meaning of Section 2(1)(g) of the Act, his complaint deserved to be dismissed, and is accordingly dismissed. The impugned orders passed by the State Commission and the National Commission are therefore quashed and set aside. The appeal stands allowed accordingly. 


IN THE SUPREME COURT OF INDIA

 CIVIL APPELLATE JURISDICTION 

 CIVIL APPEAL NO. 7289 OF 2009; 

THE CHAIRMAN & MANAGING DIRECTOR, CITY UNION BANK LTD. & ANR. versus R. CHANDRAMOHAN

Consumer Protection_Supreme Court_ post possession_consumer complaint

Para 11 The conduct of the respondents, the NCDRC recorded in the impugned order, was far too casual and on the face of it, the respondents are guilty of “unfair trade practice” within the meaning of section 2(1)(r) of the C.P. Act. After so recording, the NCDRC held that this does little to rescue the complainants. The reason assigned therefor defies logic. We have failed to comprehend as to what the NCDRC meant when it observed that the appellants “ought to have known what they were purchasing”. More often than not, the jurisdiction of the consumer fora under the C.P. Act is invoked postpurchase. If complaints were to be spurned on the specious ground that the consumers knew what they were purchasing, the object and purpose of the enactment would be defeated. Any deficiency detected post-purchase opens up an avenue for the aggrieved consumer to seek relief before the consumer fora. The reasoning of the NCDRC is, thus, indefensible. Indeed, the appellants had purchased their respective flats on payment of consideration amounts as per market rate and there was due execution and registration of the deeds of conveyance preceded by agreements for sale and these instruments did indicate, inter alia, what formed part of the common facilities/amenities; however, the matter obviously could not have ended there. Whether the appellants had been provided what the respondents had promised did survive for consideration, which does not get reflected in the impugned order.


IN THE SUPREME COURT OF INDIA 

CIVIL APPELLATE JURISDICTION 

Civil Appeal No. 3343 of 2020; 

DEBASHIS SINHA & ORS. versus M/S R.N.R. ENTERPRISE REP. BY ITS PROPRIETOR/CHAIRMAN,KOLKATA & ORS.

Consumer Law-pedantic and hyper-technical approach would cause damage to the very concept of consumerism

 

Consumer Law - A pedantic and hyper-technical approach would cause damage to the very concept of consumerism


Para 23 In light of the aforesaid exposition of law, which the National Commission itself took note of in its subsequent decision, the present appeals deserve to be allowed. Complaints have already been registered, and in any case, the issue pertaining to registration and the byelaws has got no relevancy, particularly in light of the submission made by the learned counsel for the appellant that affidavits have been filed by individual allottees. A pedantic and hyper-technical approach would cause damage to the very concept of consumerism. We further note that even after five years the appellant is unable to proceed, and the cases have not progressed


IN THE SUPREME COURT OF INDIA

 CIVIL APPELLATE JURISDICTION 

 CIVIL APPEAL NO. 4718 OF 2022

Alpha G184 Owners Association versus Magnum International Trading Company Pvt. Ltd.

Sunday, July 16, 2023

distinction amongst pleading under CPC,Writ Petition and counter Affidavit

What is distinction between pleading under CPC,Writ Petition and counter Affidavit? 


It is necessary to make a mention at this juncture about the manner  in which a petition for anticipatory bail has to be drafted.  In a leading  case in  _Bharat Singh and Ors. vs. State of Haryana and Ors (1988) 4SCC 534,_ the Honble Supreme Court drew a distinction between a pleading under the CPC  and a writ petition or a counter affidavit.  While in a pleading, that is, a  plaint or a written statement, the facts and not evidence are required to be  pleaded, in a writ petition or in the counter affidavit not only the facts  but also the evidence in proof of such facts have to be pleaded and annexed  to it.   If an accused is to be granted anticipatory bail in a case arising  under the Atrocities Act, he has to fulfil the test laid down in Dr.Subhash  Kashinath Mahajan case.  It is true that there are no strict rules of  pleading in Criminal Procedure Code as those in the Civil Procedure Code.   Nevertheless, the principles of natural justice require that the victim is  not taken by surprise. Hence, the petition to be filed by the accused along  with the anexures should contain all the necessary and relevant materials. 

BEFORE THE MADURAI BENCH OF MADRAS HIGH COURT 

( Criminal Jurisdiction )

Date  : 26/11/2019

PRESENT

THE HONBLE MR.JUSTICE G.R.SWAMINATHAN

CRL OP(MD). No.17224 of 2019

Dr.S.Ariharan, Vs.  The Inspector of Police,

Judgment link
https://www.lawweb.in/2019/12/madras-hc-court-can-give-anticipatory.html?m=1

https://www.lawweb.in/2019/12/what-is-distinction-between-pleading.html?m=1

Thursday, July 13, 2023

no one can take advantage of his own wrong

 

It is relevant in this context to quote the maxim "nullus commodum capere potest de injuria sua propria meaning no man can take advantage of his own wrong." Union Of India & Ors vs Major General Madan Lal Yadav : 1996 (1) KLT Online 901 (SC) was a case in which an action was taken against the respondent under Section 122 of the Army Act, 1950  on account of dereliction of duty and action. Relevant paragraph reads as follows:

 

"................. On consideration of the charge, the proceedings were adjourned from day to day till the respondent appeared on March 2, 1987. It is obvious that the respondent had avoided trial to see that the trial would not get commenced. Under the scheme of the Act and the Rules, presence of the accused is a pre-condition for commencement of trial. In his absence and until his presence was secured, it became difficult, may impossible, to proceed with the trial of the respondent- accused. In this behalf, the maxim nullus commodum capere potest de injuria sua propria- meaning no man can take advantage of his own wrong - squarely stands in the way of avoidance by the respondent and he is estopped to plead bar of limitation contained in Section 123. In Broom's Legal Maximum [10th Edn.] at page 191 it is stated "it is a maxim of law, recognized and established, that no man shall take advantage of his own wrong; and this maxim, which is based on elementary principles, is fully recognized in Courts of law and of equity, and, indeed, admits of illustration from every branch of legal procedure. The reasonableness of the rule being manifest, we proceed at once to show its application by reference to decided cases. It was noted therein that a man  shall not take advantage of his own wrong to gain the favourable interpretation of the law. In support thereof, the author has placed reliance on another maxim frustra legis auxilium quoerit qui in legem committit. He relies on Perry v. Fitzhowe [8 Q.B. 757]. At page 192, it is stated that if a man be bound to appear on a certain day, and before that day the obligee put him in prison, the bond is void. At page 193, it is stated that "it is moreover a sound principle that he who prevents a thing from being done shall not avail himself of the non-performance he has occasioned". At page 195, it is further stated that "a wrong doer ought not to be permitted to make a profit out of his own wrong". At page 199 it is observed that "the rule applies to the extent of undoing the advantage gained where that can be done and not to the extent of taking away a right previously possessed".

 

In Devendra Kumar vs State Of Uttaranchal & Ors : 2013 (3) KLT (Suppl) 62 (SC) : (2013) 9 SCC 363 : AIR 2013 SC 3325 the applicability of the maxim has again come up. In paragraph 23 of the said judgment it has been held that a person having done wrong cannot take advantage of his own wrong and plead bar of any law to frustrate the lawful trial by a competent court. In such a case, the legal maxim 'Nullus Commodum  Capere Potest De Injuria Sua Propria' applies. The persons violating the law cannot be permitted to urge that their offence cannot be subjected to inquiry, trial or investigation. Paragraph 23 of the said judgment is relevant in this context which is extracted below:

 

 

" .................... A person having done wrong cannot take advantage of his own wrong and plead bar of any law to frustrate the lawful trial by a competent Court. In such a case the legal maxim Nullus Commodum Capere Potest De Injuria Sua Propria applies. The persons violating the law cannot be permitted to urge that their offence cannot be subjected to inquiry, trial or investigation. (Vide: Union of India v. Maj. Gen. Madan Lal Yadav, AIR 1996 SC 1340; and Lily Thomas v. Union of India & Ors., AIR 2000 SC 1650 nor can a person claim any right arising out of his own writing.

 

Tuesday, June 27, 2023

No possession period in BBA_Agreement_Reasonable possession period

 

Hon’ble Apex Court in case M/s Fortune Infrastructure (now known as M/s Hicon Infrastructure) & anr. 2018 STPL 4215 SC has laid down as under: - 

“15. Moreover, a person cannot be made to wait indefinitely for the possession of the flats allotted to them and they are entitled to seek the refund of the amount paid by them, along with compensation. Although we are aware of the fact that when there was no delivery period stipulated in the agreement, a reasonable time has to be taken into consideration. In the facts and circumstances of this case, a time period of 3 years would have been reasonable for completion of the contract i.e., the possession was required to be given by last quarter of 2014. Further there is no dispute as to the fact that until now there is no redevelopment of the property. Hence, in view of the above discussion, which draw us to an irresistible conclusion that there is deficiency of service on the part of the appellants and accordingly the issue is answered. When once this Court comes to the conclusion that, there is deficiency of services, then the question is what compensation the respondents/complainants is entitled to?” 

Wednesday, June 14, 2023

Concealment of material fact

 


  1. Order of the Hon’ble High Court of Calcutta in the case of Bhriguram De v. State of W.B., 2018 SCC OnLine Cal 8141decided on 20.09.2018, the relevant paragraph is reproduced herein:

“15.     According to the Law Lexicon, Third Edition (2012), the Latin Maxim “Suppressio veri, suggestio falsi” defines that the suppression of the truth is equivalent to the suggestion of falsehood. The suppression or failure to disclose what one party is bound to disclose to another, may amount to fraud. Where a person is found to be guilty of suppressio veri suggestio falsi for having concealed material information from scrutiny of the Court, he is not entitled for any equitable relief under order 39 of CPC (5 of 1908). [Arbind Kumar Pal v. Hazi Md. Faizullah Khan, AIR 2007 (NOC) 1035 (Pat) : (2006) 1 BLJR 430].

 

16.      The maxim that one who comes to Court must come with “clean hands” is based on conscience and good faith. The maxim is confined to misconduct in regard to, or at all events connected with, the matter in litigation. “Clean hands” means a clean record with respect to the transaction with the defendant, and not with respect to any third person.

 

17.       As authored by Ruma Pal, J. in S.J.S. Business Enterprises (P) Ltd. v. State of Bihar reported in (2004) 7 SCC 166 [Coram: Ruma Pal and P. Venkatarama Reddi, J.J.], suppression of a material fact by a litigant disqualifies such litigant from obtaining any relief. The relevant portion is provided below:

“13.      As a general rule, suppression of a material fact by a litigant disqualifies such litigant from obtaining any relief. This rule has been evolved out of the need of the courts to deter a litigant from abusing the process of court by deceiving it. But the suppressed fact must be a material one in the sense that had it not been suppressed it would have had an effect on the merits of the case. It must be a matter which was material from the consideration of the court, whatever view the court may have taken……..”



NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NEW DELHI
 
CONSUMER CASE NO. 864 OF 2020
1. LALIT KUMAR & ORS.
...........Complainant(s)
Versus 
1. M/S. E-HOMES INFRASTRUCTURE PVT. LTD. & 2 ORS.
...........Opp.Party(s)


Source https://cms.nic.in/ncdrcusersWeb/GetJudgement.do?method=GetJudgement&caseidin=0%2F0%2FCC%2F864%2F2020&dtofhearing=2023-06-14